FAQ
Q1: What is the information of your company ?
A1: Shenzhen DreamQ Technology Development Co., Ltd., as one of the professional designer and exporter majored in electronic chips, computer hardware and software development and sales in China. After several years of development, our Products are best-selling in domestic and foreign markets, and win deep-trust of the broad consumer.
Q2: What is your Warranty?
A2: We provide one Years’ Warranty .
Q3: May I buy samples from you?
A3: Yes! You are welcome to place sample order to test our superior quality and service.
Q4: What’s the leading time? (How long do you need to prepare my goods?)
A4: Delivery (no more than 1000pcs) will be arranged within 3 days after payment,and arrive you within about 3 working days via international express.
Q5: How will you deliver my goods to me?
A5: We offer as many shipping options as possible, such as DHL, UPS, FedEx, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail according to clients’ request.
Q6: How is your tablet quality?
A6: We provide unrivaled Quality – Very rigorous testing process for Incoming Quality Control, Input Process Quality Control, and Final Quality Control for every piece. We follow QC test procedure, and do 100% FQC to ensure your satisfaction.
Q7: Can you put my brand name (logo) on these products?
A7: Yes! We can provide professional OEM services. Our company accepts to make the logo free for bulk order . .
Q8: What payment method do you accept?
A8: T/T(Bank transfer), Western Union, Money Gram, Paypal, etc.
Q9: Do you have any After-Sales service?
A9: Yes! Our tablet pc have professional After-sales Dept. follow-up R.M.A. Items services and upload product firmware and app. for you to download.
If you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly.
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